Privacy Policy
5280 Systems LLC ("5280 Systems," "we," "us," or "our") provides lead routing and business automation services to home service contractors across the Colorado Front Range. This Privacy Policy explains what information we collect through our website, go5280systems.com (the "Site"), and in the course of providing our services, how we use it, and the choices you have.
1. Information We Collect
- Information you provide. When you submit our contact form, we collect your name, email address, phone number, trade/industry, and any details you share about your business and lead process.
- SMS opt-in status. If you check the SMS consent box on our contact form, we record that consent along with your phone number.
- Technical data. Our hosting provider automatically logs standard technical information such as IP address, browser type, and pages visited for security and operational purposes. We do not run advertising trackers on this Site.
- Client service data. If you become a client, we process business information needed to deliver your engagement (e.g., lead routing configurations, account access you grant us, and system logs).
2. How We Use Your Information
- To respond to your inquiry and evaluate fit for our services
- To scope, deliver, monitor, and support automation builds for clients
- To send service-related communications, including SMS messages if you have opted in
- To maintain the security and integrity of our Site and systems
- To comply with legal obligations
We do not sell your personal information. We do not use your information for third-party advertising.
3. SMS / Text Messaging Terms
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted only as necessary to deliver those services. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By opting in to SMS communications from 5280 Systems, you agree to the following:
- Program description: Messages relate to your inquiry, project updates, and service information.
- Message frequency: Varies based on your inquiry and engagement status.
- Message and data rates may apply depending on your mobile carrier plan.
- Opt out: Reply STOP at any time to cancel. You will receive a confirmation message, after which no further messages will be sent unless you re-subscribe.
- Help: Reply HELP for assistance, or contact us at derek@go5280systems.com.
- Carriers are not liable for delayed or undelivered messages.
4. How We Share Information
We share information only with service providers who help us operate our business, and only as needed to perform their functions:
- Workflow and automation infrastructure (e.g., Make.com)
- SMS delivery (e.g., Twilio)
- Email and productivity (e.g., Google Workspace)
- Customer relationship management (e.g., Close)
- Payment processing (e.g., Stripe) — we never see or store your full card details
- Website hosting (e.g., Google Firebase)
We may also disclose information if required by law or to protect our legal rights.
5. Data Retention
We retain inquiry and client information for as long as needed to provide services, comply with legal and tax obligations, and resolve disputes. You may request deletion at any time (see Section 7).
6. Security
We use commercially reasonable safeguards to protect your information, including access controls on the systems listed above. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
- You may opt out of SMS at any time by replying STOP.
- You may request access to, correction of, or deletion of your personal information by emailing derek@go5280systems.com. We will respond within a reasonable timeframe and honor applicable rights under Colorado law.
8. Children
Our Site and services are directed at businesses and are not intended for individuals under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest revision. Material changes will be posted on this page.
10. Contact
5280 Systems LLC
Aurora, Colorado
derek@go5280systems.com